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What is Digital Productivity

Chapter 6
Leadership, Management, and Adoption Techniques for Digital Service Innovation
The digital output value of workers.
Published in Chapter:
Digitally Empowered Workers and Authentic Leaders: The Capabilities Required for Digital Services
Joseph Crawford (University of Tasmania, Australia) and Kerryn Butler-Henderson (University of Tasmania, Australia)
Copyright: © 2020 |Pages: 22
DOI: 10.4018/978-1-7998-2799-3.ch006
Abstract
The digital era has catalyzed the contemporary workforce and workplace. Employees are now required to develop skills that may be outdated in a matter of years, and be consciously aware that their society is evolving rapidly. This Chapter conceptualizes the characteristics of a digitally empowered worker to encompass awareness, creativity, agility, and a positive learning orientation. In doing so, the authors consider the way in which an authentic leader and authentic follower may influence the development of the digitally empowered. Authors present a model and its impact on digital innovation and digital productivity.
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