Makes reference, these days, to the business process (BP) transformation that takes place in all entities, at an international level, especially when organizations are inclined to seek success in all areas of activities in accordance to the sustainable development (SD) requirements and targets, while centering on very specific and highly targeted forms of processes – namely, the scope processes, addressing the need of individuals to reinvent the activities at a faster pace, and creating and implementing more evolved, more comprehensive, and more reliable digital business models (DBM); in like manner, it should be prompted that organizations are using these days a number of digital tools that are giving tribute to technology and ecosystems, thus enhancing the most wanted process of providing greater value to the customers and clients through new experiences, new products and services, new business models, and new solutions to their problems.
Published in Chapter:
Legendary, Life-Changing, and Memorable Benefits of Digitalization to Restart the Economy: Impact of COVID-19 on Global Economic Environment for Sustainable Development
Cristina Raluca Gh. Popescu (University of Bucharest, Romania) and Arturo Luque González (Universidad Técnica de Manabí, Ecuador & Observatorio Euromediterráneo de Espacio Público y Democraca, Ecuador)
Copyright: © 2022
|Pages: 19
DOI: 10.4018/978-1-6684-5109-0.ch008
Abstract
The COVID-19 pandemic and COVID-19 crisis suddenly, abruptly accentuated both individual and business needs to move at an accelerated rate to digital activities like never before in history of mankind, which led to increased importance of digitalization in terms of use of digital technologies. The post-COVID-19 era seeks to create novel communication patterns and business models capable to ensure new revenue and value-producing benefits and opportunities in accordance to the Sustainable Development Goals by launching tremendous provocations on global economic environment for sustainable development: How can people and entities adapt, implement digitalization in their daily lives, in order to restart the economy? What will the world's digital business transformation roadmap look like, in order to find a balance between individuals' expectations and planet's needs? Will the digital skills transformation enhance the role of human resources in society, or will these new acquired skills create an even larger gap between people than ever before? Is artificial intelligence the future?