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What is Complexity Thinking

Cases on Performance Improvement Innovation
The ability to utilize the appropriate methods, techniques, and tools to address complex problems and to manage in complex environments. Complexity thinking involves the following two steps: 1) Understand the characteristics of complex systems. 2) Have a worldview or perspective that systems, entities, and events are complex adaptive systems ( Turner & Thurlow, 2020 ; Turner et al., 2019 ).
Published in Chapter:
The Flow System: Practitioner Tools for Navigating Complexity
John R. Turner (University of North Texas, USA), Nigel Thurlow (The Flow Consortium, USA), and Brian Rivera (The Flow Consortium, USA)
Copyright: © 2020 |Pages: 26
DOI: 10.4018/978-1-7998-3673-5.ch014
Abstract
This chapter provides an overview of techniques, tools, and methods for organizations to manage and operate in today's complexity. Current literature is lacking in providing techniques and tools for organizations to operate in complex environments. This gap in the literature is especially troubling for practitioners who are trying to learn and apply new tools to support their customers in implementing new innovation initiatives. The techniques, tools, and methods provided in this chapter were derived from a joint effort from academia, industry, and the Navy. This juxtaposition of tools and practices provides a praxis that ranges from creativity, innovation, performance improvement, organization development, organizational improvement, and organizational transformation.
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