What is Cognitive Automation

This chapter discusses the various impacts of industrial automation and artificial intelligence in supply chains with the onset of COVID-19. The term industrial automation is influenced by rapid globalization and the various industrial revolutions that have caused the dire need for automation of industrial tasks to reduce human efforts. The chapter dives into the multiple fields affected by COVID-19 and how automation was used to deal with the situation, stabilize the supply chains, and maintain the profitability of organizations. Digital globalisation has led to the development of global supply chains. The use of technologies and cognitive automation and its effects have been discussed in the chapter. Machine learning has been used to get insight into the factors that affect supply chains and help their functioning.