What is Business Resilience

This chapter discusses the latest developments in the shifting threat landscape and their impact on the world of information security. It describes how we are now moving into a “third wave” of cybercrime, where sophisticated criminals are applying relatively “soft” techniques that are more pervasive in their execution. It argues that, as a consequence, information security countermeasures based on the latest information intelligence technologies will need to be complemented by softer, more pervasive techniques drawn from disciplines such as process engineering, policy development, behavioral science, psychology and benefit management. The chapter also considers how these countermeasures can be fully realized in today’s business environment and concludes by discussing future directions such as the growth in complexity and the rise of the surveillance society. The author hopes that by understanding these new imperatives, information security practitioners will be in a stronger position to protect their organizations from today’s threats — and those of tomorrow.