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What is Brands

The Role of Brands in an Era of Over-Information
A commercial and marketing concept that aids in identifying a specific organization, product, or person.
Published in Chapter:
Brand Narrative in the 21st Century
Edna Mngusughun Denga (American University of Nigeria, Nigeria)
Copyright: © 2023 |Pages: 26
DOI: 10.4018/978-1-6684-8351-0.ch003
Abstract
Consumers assess the credibility of a brand by examining its brand narrative, which is crafted to distinguish it from other brands. Marketing professionals create narratives to promote their brands. Brand narratives emerge when there is a consistent and recurring set of meanings associated with a brand, portraying its place in the world. These narratives play a crucial role in reinforcing brand awareness, promotion, and positioning. Brands must effectively convey unique stories that enhance and deepen consumer relationships. As social creatures, people connect with narratives, making a robust brand narrative a powerful tool for interacting, listening to, and engaging with customers. While brand narratives are not a novel concept, social media has transformed the way they are executed. It serves as a form of content marketing, intriguing audiences without overtly promoting products or businesses.
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