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What is Best Practices Seminar

Handbook of Research on Communities of Practice for Organizational Management and Networking: Methodologies for Competitive Advantage
Face-to-face meetings held among all community members for the purpose of sharing and transmitting to the entire professional collective whatever available new knowledge has been developed by the community itself. These are normally programmed at the end of each cycle in the Knowledge Management process and normally take place once a year. They are normally completed by including the intervention of an expert in the area that this new knowledge deals with. The expert is asked to comment on the contributions made by the community. And to round off this seminar, suggestions are normally collected for new subjects for future development by that community.
Published in Chapter:
Communities of Practice in Public Administration: The Case of Catalonia’s Government
Mario Pérez-Montoro (University of Barcelona, Spain) and Jesús Martínez (Generalitat de Catalunya, Spain)
DOI: 10.4018/978-1-60566-802-4.ch023
Abstract
Currently, Knowledge Management (KM) is being received very positively by organisations. Nevertheless, there is a particular type of organisation in which there has been less of a general demand for KM: the public organisations. However, in the last three years, a Knowledge Management project, based in communities of practice (CoPs), has been put into practice in the area of the Justice Department in the Catalan government, the Generalitat of Catalunya. The aim of this work is to present a detailed analysis of this project. To achieve this aim, first of all, we are going to introduce the implementation methodology and the results obtained, as well as the success variables involved in this project. This will allow us to offer a guide for implementing CoPs in public administration. Lastly, by way of conclusion, we will provide a series of conclusions and lessons that can easily be applied to the majority of community of practice projects that are implemented in the Public Administration context.
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