Strategies, techniques, aids, products that help person’s communication. These systems may include gestures, facial expressions, communication cards, digitizers, among others. Augmentative and alternative communication system is not limited to just one help product, but a set of techniques or products that will make the person’s communication functional.
Published in Chapter:
Training Future Health Professionals in Communication Skills
Susana Rodrigues (University of Algarve, Portugal), Ana Catarina Baptista (University of Algarve, Portugal), Tânia Nascimento (University of Algarve, Portugal), and Vera Galinha (University of Algarve, Portugal)
Copyright: © 2022
|Pages: 16
DOI: 10.4018/978-1-7998-9578-7.ch003
Abstract
Communicating effectively is essential to any human interaction and especially relevant in the relationship between healthcare professionals and patients, as communication difficulties in these contexts can affect the quality of healthcare delivery. Training future health professionals regarding their communicative skills, namely on how they should inform patients about their health status, diseases, and/or treatments; on establishing empathic relationships; and on promoting personal reflection on their actions, is extremely important. This chapter illustrates how communicative skills can be promoted in the training of future health professionals, aided by the experience and expertise gained in training future professionals in a degree course in Pharmacy at the School of Health in the University of Algarve, Portugal.