MLA
Knoell, Heinz D. "User Participation in the Quality Assurance of Requirements Specifications: An Evaluation of Traditional Models and Animated Systems Engineering Techniques." Measuring Information Systems Delivery Quality, edited by Evan Duggan and Johannes Reichgelt, IGI Global, 2006, pp. 112-133. https://doi.org/10.4018/978-1-59140-857-4.ch005
APA
Knoell, H. D. (2006). User Participation in the Quality Assurance of Requirements Specifications: An Evaluation of Traditional Models and Animated Systems Engineering Techniques. In E. Duggan & J. Reichgelt (Eds.), Measuring Information Systems Delivery Quality (pp. 112-133). IGI Global. https://doi.org/10.4018/978-1-59140-857-4.ch005
Chicago
Knoell, Heinz D. "User Participation in the Quality Assurance of Requirements Specifications: An Evaluation of Traditional Models and Animated Systems Engineering Techniques." In Measuring Information Systems Delivery Quality, edited by Evan Duggan and Johannes Reichgelt, 112-133. Hershey, PA: IGI Global, 2006. https://doi.org/10.4018/978-1-59140-857-4.ch005
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