MLA
Millard, Jeremy. "User Attitudes to E-Government Citizen Services in Europe." Electronic Government: Concepts, Methodologies, Tools, and Applications, edited by Ari-Veikko Anttiroiko, IGI Global, 2008, pp. 2634-2642. https://doi.org/10.4018/978-1-59904-947-2.ch195
APA
Millard, J. (2008). User Attitudes to E-Government Citizen Services in Europe. In A. Anttiroiko (Ed.), Electronic Government: Concepts, Methodologies, Tools, and Applications (pp. 2634-2642). IGI Global. https://doi.org/10.4018/978-1-59904-947-2.ch195
Chicago
Millard, Jeremy. "User Attitudes to E-Government Citizen Services in Europe." In Electronic Government: Concepts, Methodologies, Tools, and Applications, edited by Ari-Veikko Anttiroiko, 2634-2642. Hershey, PA: IGI Global, 2008. https://doi.org/10.4018/978-1-59904-947-2.ch195
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