Towards Investigation of the Perceived Leadership Effect on Supply Chain Cyber Security: Building a Qualitative Study in Botswana

Towards Investigation of the Perceived Leadership Effect on Supply Chain Cyber Security: Building a Qualitative Study in Botswana

DOI: 10.4018/979-8-3693-1634-4.ch028
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Abstract

Humanity is currently experiencing an influx of threats against the global supply chain. Many of them have resulted in catastrophic outcomes. It has never been more critical for organizations and governments to tackle this vital issue. Developing nations amid digital transformation efforts are especially vulnerable. In this chapter, the researcher lays the foundation for a phenomenological qualitative study in Botswana. The author briefly provides background on supply chain cybersecurity and Industry 4.0. The methodology of an ongoing study in Botswana is presented, including its purpose, research design, data-gathering procedures, and protocol. The significance of the study, as well as limitations and delimitations, are described. The research questions aim to paint a holistic picture of the examined topic. The author includes some notable responses to offer a glance through the eyes of the participants on the investigated phenomenon. The researcher aims to continue with the analysis within a subsequent academic item.
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Supply Chain Background

In the past couple of years, Supply Chain has been a frequently contemplated topic, especially in the context of its unfortunate current state due to the COVID19 pandemic. According to IBM (n.d.), “Supply chain management is the handling of the entire production flow of a good or service — starting from the raw components to delivering the final product to the consumer.” Essentially it covers the whole lifecycle that begins with the resources needed to produce a product and ends with the final product used by customers.

According to Handfield (2021), SCM relies on two fundamental ideas. First, all products that reach the end-users represent the combined effort of many participating organizations; these organizations are considered a supply chain (Handfield, 2021). Second, even though supply chains have existed for an extensive period, most companies were focused only on their internal operations and ignored the bigger picture, which resulted in the ineffective operation of supply chains (Handfield, 2021).

Within supply chains, organizations are connected thanks to physical and information flows (Handfield, 2021). Physical flows include the “transformation, movement, and storage of goods and materials” (Handfield, 2021). Information flows are responsible for the coordination between organizations that create a supply chain for their future plans but also manage their everyday flow of materials within the supply chain (Handfield, 2021).

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