MLA
Berg, Gary A. "Total Quality Management in Higher Education." Online and Distance Learning: Concepts, Methodologies, Tools, and Applications, edited by Lawrence A. Tomei, IGI Global, 2008, pp. 2826-2832. https://doi.org/10.4018/978-1-59904-935-9.ch225
APA
Berg, G. A. (2008). Total Quality Management in Higher Education. In L. Tomei (Ed.), Online and Distance Learning: Concepts, Methodologies, Tools, and Applications (pp. 2826-2832). IGI Global. https://doi.org/10.4018/978-1-59904-935-9.ch225
Chicago
Berg, Gary A. "Total Quality Management in Higher Education." In Online and Distance Learning: Concepts, Methodologies, Tools, and Applications, edited by Lawrence A. Tomei, 2826-2832. Hershey, PA: IGI Global, 2008. https://doi.org/10.4018/978-1-59904-935-9.ch225
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