Tools and Technologies for the Governance of Knowledge Management

Statement Of Problem

With the growth of ICT (Ball, 2020)and innovations in telecommunications technology, KM methods are supported by the need for an efficient time/space boundaries. It is significant for the expansion of firms (Arne Isaksen, 2021), ICT innovations pave way for sharing information as an imperative measure for the firm’s continued survival. Newer organizational theories substantiates the competitiveness of organizations by devising measures to apply KM innovatively (Kent, 2021). Two major trends in KM are: developing measurement indexes for the intellectual capital of an organization and Mapping the knowledge with information technology. KM from a discipline details the intervention of artificial intelligence (Metaxiotis, Ergazakis, Samouilidis, & Psarras, 2003), from a system centric perspectives and expert systems, relating to knowledge engineering and knowledge dispersion. The crux of this approach outlines core development of a knowledge with a smart engine that consolidates information to disparate locations with differing databases (Eisenhauer, 2021)into knowledge. This can be used anywhere in the organization at any point of time.