The Role of AI in Skilling, Upskilling, and Reskilling the Workforce

The Role of AI in Skilling, Upskilling, and Reskilling the Workforce

DOI: 10.4018/979-8-3693-2440-0.ch023
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Abstract

Rapid technical breakthroughs and economic upheavals in the modern labour market require constantly evolving workforce capabilities. This change is sparked by AI, which introduces individualised learning paths and transforms conventional training methods. This study explores how artificial intelligence (AI) uses machine learning algorithms and natural language processing to create personalised training programmes and identify skill gaps.Analysing AI's capacity to deliver customised learning experiences, the abstract probes how AI systems adjust to different learners' preferences for speed, style, and degree of expertise. It explores intelligent tutoring systems, AI-powered recommendation engines, and adaptive learning systems, emphasising their function in selecting tailored information according to student performance and preferences. Case examples from the real world demonstrate how AI can improve worker training programmes in various sectors and how scalable and flexible it can be in huge organisations and small and medium-sized businesses.
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Introduction

Rapid technology breakthroughs and shifting economic environments are causing a fundamental upheaval in the modern labour economy (Smith & Johnson, 2020). According to Jones et al. (2019), there is a shift in the traditional employment paradigm that calls for a constant emphasis on worker skill development in order to satisfy changing industry expectations. In this context, the necessity for technological breakthroughs stems from the desire to maintain competitiveness and relevance in an environment where automation and innovation increasingly become essential components of organisational operations (Brown & White, 2021). In light of this, artificial intelligence (AI) becomes apparent as a key factor driving the continuous transformation of the labour market. The transformational potential of AI presents innovative methods for skilling, upskilling, and reskilling programmes, offering a flexible way to handle the difficulties brought on by the evolving nature of work (Doe & Smith, 2018). Organisations seeking to develop a competent and flexible workforce must now incorporate AI platforms and technologies into workforce education (Johnson & Lee, 2022).

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