The Correlation Between Emotional Intelligence and Job Satisfaction Among Hospital Nurses

The Correlation Between Emotional Intelligence and Job Satisfaction Among Hospital Nurses

Copyright: © 2023 |Pages: 12
DOI: 10.4018/979-8-3693-0418-1.ch009
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Abstract

This study aimed to investigate the association between the job satisfaction experienced by hospital nurses in Jaipur and their level of emotional intelligence. The triumphs and accomplishments of a person are directly proportional to their level of intelligence. In Jaipur, a correlational research study was carried out. For the study, one hundred registered general nurses were recruited from three private hospitals in Jaipur (50 females and 50 males). Both emotional intelligence and work contentment were evaluated using the Schutte self-report emotional intelligence inventory and the job contentment survey. Both of these surveys were administered online. The research showed a significant positive association between nurses' emotional intelligence and job satisfaction. In addition, the findings did not point to any substantial gender disparities in terms of emotional intelligence or happiness with one's place of employment.
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1. Introduction

Employees are an integral part of the organization and their satisfaction along with engagement helps in organizational performance (Amir et al; 2011; Anarfi et al., 2010; Adeyemo et al, 2011; Adeyemo, 2007;Bhardwaj and Kalia,2021; Bhardwaj et al., 2023). Various forms of intelligence such as General intelligence, Social intelligence, cultural intelligence (Bhardwaj, 2022) and emotional intelligence play a role in Employee’s job performance (Bradberry and Greaves, 2005; Cekmecelioglu et al., 2012; Cekmecelioglu, 2014). It is just as essential to recognize, evaluate, and react appropriately to other people's feelings as it is to be able to regulate and communicate one's feelings. For example, imagine living in a community where you cannot understand your close friend's anguish or frustration your colleague felt. This skill is referred to as emotional intelligence by psychologists, and others believe that having high levels of emotional intelligence is more crucial.

Several key emotional intelligence indications and examples include:

  • i.

    The ability to detect and express others' feelings.

  • ii.

    Realizing one's capabilities and limitations

  • iii.

    Confidence in oneself and acceptance of oneself

  • iv.

    The ability to overlook mistakes

  • v.

    The ability to tolerate and welcome change

  • vi.

    great interest, particularly about other individuals; and

  • vii.

    compassion and empathetic concern for others

  • viii.

    Sensitivity to the feelings of others

  • ix.

    Accepting responsibility for mistakes

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