Telecommuting Practices and Trends in the Digital Transformation

Digital Telecommuting Transformation

Telecommuting is a form of remote work in which organizational employees work from other physical locations (Susan, 2020). Telework implies work achieved with the help of ICTs and conducted outside the employer’s locations (International Labour Organization, 2020). On the same note, telework refers to any type of work arrangement where workers work remotely, away from an employer's premises or fixed location, using digital technologies, such as networks, laptops, mobile phones and the internet (Eurofound, 2020a). This concept also includes the self-employed workers who work in a place other than their usual workplace using ICT. Evolution of telecommuting remains closely linked to the history of the internet and personal computers. Digital economy and emerging technologies, such as internet of things (IoT), artificial intelligent (AI), big data analytics and fifth generation (5G) have impacted on telecommuting transformation. These digital technologies have transformed teleworking arrangements in organizations and industries. Telecommuting or teleworking implies work arrangement and agreement often done by employees from homes or agreed places using digital technologies. This means that work is conducted and achieved from outside the locations or premises of the organization or employer through technological solutions.