MLA
Klischewski, Ralf, and Lemma Lessa. "Sustainability of E-Government Success: An Integrated Research Agenda." E-Government Success Factors and Measures: Theories, Concepts, and Methodologies, edited by J. Ramon Gil-Garcia, IGI Global, 2013, pp. 104-123. https://doi.org/10.4018/978-1-4666-4058-0.ch007
APA
Klischewski, R. & Lessa, L. (2013). Sustainability of E-Government Success: An Integrated Research Agenda. In J. Gil-Garcia (Ed.), E-Government Success Factors and Measures: Theories, Concepts, and Methodologies (pp. 104-123). IGI Global. https://doi.org/10.4018/978-1-4666-4058-0.ch007
Chicago
Klischewski, Ralf, and Lemma Lessa. "Sustainability of E-Government Success: An Integrated Research Agenda." In E-Government Success Factors and Measures: Theories, Concepts, and Methodologies, edited by J. Ramon Gil-Garcia, 104-123. Hershey, PA: IGI Global, 2013. https://doi.org/10.4018/978-1-4666-4058-0.ch007
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