MLA
Jennex, Murray E. "A Survey of Internet Support for Knowledge Management/Organizational Memory Systems." Knowledge Management: Current Issues and Challenges, edited by Elayne Coakes, IGI Global, 2003, pp. 132-146. https://doi.org/10.4018/978-1-93177-751-3.ch011
APA
Jennex, M. E. (2003). A Survey of Internet Support for Knowledge Management/Organizational Memory Systems. In E. Coakes (Ed.), Knowledge Management: Current Issues and Challenges (pp. 132-146). IGI Global. https://doi.org/10.4018/978-1-93177-751-3.ch011
Chicago
Jennex, Murray E. "A Survey of Internet Support for Knowledge Management/Organizational Memory Systems." In Knowledge Management: Current Issues and Challenges, edited by Elayne Coakes, 132-146. Hershey, PA: IGI Global, 2003. https://doi.org/10.4018/978-1-93177-751-3.ch011
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