MLA
Howell, Scott L., and Wendi Wilcken. "Student Support Services." Electronic Services: Concepts, Methodologies, Tools and Applications, edited by Information Resources Management Association, IGI Global, 2010, pp. 1253-1260. https://doi.org/10.4018/978-1-61520-967-5.ch076
APA
Howell, S. L. & Wilcken, W. (2010). Student Support Services. In I. Management Association (Ed.), Electronic Services: Concepts, Methodologies, Tools and Applications (pp. 1253-1260). IGI Global. https://doi.org/10.4018/978-1-61520-967-5.ch076
Chicago
Howell, Scott L., and Wendi Wilcken. "Student Support Services." In Electronic Services: Concepts, Methodologies, Tools and Applications, edited by Information Resources Management Association, 1253-1260. Hershey, PA: IGI Global, 2010. https://doi.org/10.4018/978-1-61520-967-5.ch076
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