MLA
Bach, Paula M., et al. "Sharing Usability Information: A Communication Paradox." Computer Engineering: Concepts, Methodologies, Tools and Applications, edited by Information Resources Management Association, IGI Global, 2012, pp. 1181-1195. https://doi.org/10.4018/978-1-61350-456-7.ch507
APA
Bach, P. M., Jiang, H., & Carroll, J. M. (2012). Sharing Usability Information: A Communication Paradox. In I. Management Association (Ed.), Computer Engineering: Concepts, Methodologies, Tools and Applications (pp. 1181-1195). IGI Global. https://doi.org/10.4018/978-1-61350-456-7.ch507
Chicago
Bach, Paula M., Hao Jiang, and John M. Carroll. "Sharing Usability Information: A Communication Paradox." In Computer Engineering: Concepts, Methodologies, Tools and Applications, edited by Information Resources Management Association, 1181-1195. Hershey, PA: IGI Global, 2012. https://doi.org/10.4018/978-1-61350-456-7.ch507
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