MLA
Balzert, Silke, et al. "Serious Games in Business." Handbook of Research on Serious Games as Educational, Business and Research Tools, edited by Maria Manuela Cruz-Cunha, IGI Global, 2012, pp. 539-558. https://doi.org/10.4018/978-1-4666-0149-9.ch027
APA
Balzert, S., Pannese, L., Walter, M., & Loos, P. (2012). Serious Games in Business. In M. Cruz-Cunha (Ed.), Handbook of Research on Serious Games as Educational, Business and Research Tools (pp. 539-558). IGI Global. https://doi.org/10.4018/978-1-4666-0149-9.ch027
Chicago
Balzert, Silke, et al. "Serious Games in Business." In Handbook of Research on Serious Games as Educational, Business and Research Tools, edited by Maria Manuela Cruz-Cunha, 539-558. Hershey, PA: IGI Global, 2012. https://doi.org/10.4018/978-1-4666-0149-9.ch027
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