Scaling Online Education at a Small, Private University

Scaling Online Education at a Small, Private University

Michael S. Hoffman, Shelley Jack
DOI: 10.4018/978-1-6684-7540-9.ch072
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Abstract

The online education landscape is dominated in higher education by large for-profit institutions and large public universities, but how can a small, private university develop online programs and scale them in such a way as to offer students an excellent learning experience, provide exemplary student support services, and do so with limited resources? This chapter discusses the challenges faced, and solutions deployed, by one such institution as it implemented and grew its portfolio of fully online programs.
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Literature Review

A review of the literature was conducted to examine the state of online education in the United States’ higher education system, the importance of online education to said system and the challenges higher education institutions face when moving to fully online degree programs.

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