MLA
Anand, Yogesh, et al. "Reserve Bank of New Zealand: Journey Toward Knowledge Management." Knowledge Management: Concepts, Methodologies, Tools, and Applications, edited by Murray E. Jennex, IGI Global, 2008, pp. 2423-2446. https://doi.org/10.4018/978-1-59904-933-5.ch200
APA
Anand, Y., Pauleen, D. J., & Dexter, S. (2008). Reserve Bank of New Zealand: Journey Toward Knowledge Management. In M. Jennex (Ed.), Knowledge Management: Concepts, Methodologies, Tools, and Applications (pp. 2423-2446). IGI Global. https://doi.org/10.4018/978-1-59904-933-5.ch200
Chicago
Anand, Yogesh, David J. Pauleen, and Sally Dexter. "Reserve Bank of New Zealand: Journey Toward Knowledge Management." In Knowledge Management: Concepts, Methodologies, Tools, and Applications, edited by Murray E. Jennex, 2423-2446. Hershey, PA: IGI Global, 2008. https://doi.org/10.4018/978-1-59904-933-5.ch200
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