MLA
Al Saleh, Yasser, and Mohammed Arif. "E-Readiness in Governmental Public Service Institution: Lessons Learnt." Cases on E-Readiness and Information Systems Management in Organizations: Tools for Maximizing Strategic Alignment, edited by Mustafa Alshawi and Mohammed Arif, IGI Global, 2012, pp. 138-160. https://doi.org/10.4018/978-1-61350-311-9.ch006
APA
Al Saleh, Y. & Arif, M. (2012). E-Readiness in Governmental Public Service Institution: Lessons Learnt. In M. Alshawi & M. Arif (Eds.), Cases on E-Readiness and Information Systems Management in Organizations: Tools for Maximizing Strategic Alignment (pp. 138-160). IGI Global. https://doi.org/10.4018/978-1-61350-311-9.ch006
Chicago
Al Saleh, Yasser, and Mohammed Arif. "E-Readiness in Governmental Public Service Institution: Lessons Learnt." In Cases on E-Readiness and Information Systems Management in Organizations: Tools for Maximizing Strategic Alignment, edited by Mustafa Alshawi and Mohammed Arif, 138-160. Hershey, PA: IGI Global, 2012. https://doi.org/10.4018/978-1-61350-311-9.ch006
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