MLA
Gutiérrez, Jairo A., and Wayne Ting. "Quality of Service Issues Associated with Internet Protocols." Encyclopedia of Multimedia Technology and Networking, edited by Margherita Pagani, IGI Global, 2005, pp. 869-874. https://doi.org/10.4018/978-1-59140-561-0.ch123
APA
Gutiérrez, J. A. & Ting, W. (2005). Quality of Service Issues Associated with Internet Protocols. In M. Pagani (Ed.), Encyclopedia of Multimedia Technology and Networking (pp. 869-874). IGI Global. https://doi.org/10.4018/978-1-59140-561-0.ch123
Chicago
Gutiérrez, Jairo A., and Wayne Ting. "Quality of Service Issues Associated with Internet Protocols." In Encyclopedia of Multimedia Technology and Networking, edited by Margherita Pagani, 869-874. Hershey, PA: IGI Global, 2005. https://doi.org/10.4018/978-1-59140-561-0.ch123
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