MLA
Khan, Badrul H., and Henry L. Smith. "A Program Satisfaction Survey Instrument for Online Students." Flexible Learning in an Information Society, edited by Badrul H. Khan, IGI Global, 2007, pp. 320-337. https://doi.org/10.4018/978-1-59904-325-8.ch030
APA
Khan, B. H. & Smith, H. L. (2007). A Program Satisfaction Survey Instrument for Online Students. In B. Khan (Ed.), Flexible Learning in an Information Society (pp. 320-337). IGI Global. https://doi.org/10.4018/978-1-59904-325-8.ch030
Chicago
Khan, Badrul H., and Henry L. Smith. "A Program Satisfaction Survey Instrument for Online Students." In Flexible Learning in an Information Society, edited by Badrul H. Khan, 320-337. Hershey, PA: IGI Global, 2007. https://doi.org/10.4018/978-1-59904-325-8.ch030
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