Process-Driven Business Integration Management for Collaboration Networks

Abstract

In the chapter, a framework for cross-enterprise business integration management addressing the organizational and technical dimension is developed. Firstly, the authors identify basic characteristics of cross-organizational business processes whose complexity results in the need for an efficient and effective business integration management. Therefore, a holistic framework is focused, consisting of a view concept for knowledge management in collaboration networks, a three-tier architecture, and a process-oriented life-cycle model. The framework for business integration management offers the required methods to set up enterprise processes and ICT-support in collaboration networks. It proposes a management guideline for collaboration participants defining what, why, when, and how they might manage their business integration intra- and cross-organizationally.