MLA
Anke, Juergen, and David Sundaram. "Personalization Techniques and Their Application." Human Computer Interaction: Concepts, Methodologies, Tools, and Applications, edited by Chee Siang Ang and Panayiotis Zaphiris, IGI Global, 2009, pp. 168-176. https://doi.org/10.4018/978-1-87828-991-9.ch013
APA
Anke, J. & Sundaram, D. (2009). Personalization Techniques and Their Application. In C. Ang & P. Zaphiris (Eds.), Human Computer Interaction: Concepts, Methodologies, Tools, and Applications (pp. 168-176). IGI Global. https://doi.org/10.4018/978-1-87828-991-9.ch013
Chicago
Anke, Juergen, and David Sundaram. "Personalization Techniques and Their Application." In Human Computer Interaction: Concepts, Methodologies, Tools, and Applications, edited by Chee Siang Ang and Panayiotis Zaphiris, 168-176. Hershey, PA: IGI Global, 2009. https://doi.org/10.4018/978-1-87828-991-9.ch013
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