MLA
Jennex, Murray E., et al. "Towards a Consensus Knowledge Management Success Definition." Organizational Learning and Knowledge: Concepts, Methodologies, Tools and Applications, edited by Information Resources Management Association, IGI Global, 2012, pp. 403-415. https://doi.org/10.4018/978-1-60960-783-8.ch201
APA
Jennex, M. E., Smolnik, S., & Croasdell, D. (2012). Towards a Consensus Knowledge Management Success Definition. In I. Management Association (Ed.), Organizational Learning and Knowledge: Concepts, Methodologies, Tools and Applications (pp. 403-415). IGI Global. https://doi.org/10.4018/978-1-60960-783-8.ch201
Chicago
Jennex, Murray E., Stefan Smolnik, and David Croasdell. "Towards a Consensus Knowledge Management Success Definition." In Organizational Learning and Knowledge: Concepts, Methodologies, Tools and Applications, edited by Information Resources Management Association, 403-415. Hershey, PA: IGI Global, 2012. https://doi.org/10.4018/978-1-60960-783-8.ch201
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