MLA
Hawkins, Gary W., and Jason D. Baker. "Online Learner Expectations." Encyclopedia of Distance Learning, edited by Caroline Howard, et al., IGI Global, 2005, pp. 1365-1369. https://doi.org/10.4018/978-1-59140-555-9.ch205
APA
Hawkins, G. W. & Baker, J. D. (2005). Online Learner Expectations. In C. Howard, J. Boettcher, L. Justice, K. Schenk, P. Rogers, & G. Berg (Eds.), Encyclopedia of Distance Learning (pp. 1365-1369). IGI Global. https://doi.org/10.4018/978-1-59140-555-9.ch205
Chicago
Hawkins, Gary W., and Jason D. Baker. "Online Learner Expectations." In Encyclopedia of Distance Learning, edited by Caroline Howard, et al., 1365-1369. Hershey, PA: IGI Global, 2005. https://doi.org/10.4018/978-1-59140-555-9.ch205
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