MLA
Chen, Charlie, et al. "Online Behavior Modeling: An Effective and Affordable Software Training Method." Online and Distance Learning: Concepts, Methodologies, Tools, and Applications, edited by Lawrence A. Tomei, IGI Global, 2008, pp. 1689-1705. https://doi.org/10.4018/978-1-59904-935-9.ch134
APA
Chen, C., Ryan, T., & Olfman, L. (2008). Online Behavior Modeling: An Effective and Affordable Software Training Method. In L. Tomei (Ed.), Online and Distance Learning: Concepts, Methodologies, Tools, and Applications (pp. 1689-1705). IGI Global. https://doi.org/10.4018/978-1-59904-935-9.ch134
Chicago
Chen, Charlie, Terry Ryan, and Lorne Olfman. "Online Behavior Modeling: An Effective and Affordable Software Training Method." In Online and Distance Learning: Concepts, Methodologies, Tools, and Applications, edited by Lawrence A. Tomei, 1689-1705. Hershey, PA: IGI Global, 2008. https://doi.org/10.4018/978-1-59904-935-9.ch134
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