Non-Verbal Communication

Non-Verbal Communication

Niharika Agnihotri
Copyright: © 2023 |Pages: 6
DOI: 10.4018/978-1-6684-5897-6.ch018
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Abstract

Communication is the exchange of information with the help of words, speaking, writing, or by using some skills, which can be touch, any sound, body language, posture, etc. Communication is of two types: verbal and non-verbal communication. Verbal communication is that in which information is exchanged by speaking. Non-verbal communication is that in which information is exchanged without speaking but by writing or using skills such as by some sound, touch (handshake, hug), body language, eye contact, physical appearance, etc. It is quite interesting that two or more persons interact among each other without speaking. Some barriers are also there for non-verbal communication such as silence, strange body language, different facial expressions, which create difficulty in understanding.
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Introduction

What is Communication?

Communication is the exchanging of information by speaking, writing, or using skills. Communication means to communicate or to share. Communication is a process which includes several steps to provide information. Communication process includes 7 steps which are as:

Figure 1.

Communication process

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Communication And Types:

Communication is a complicated, ongoing process of sending and receiving messages. These messages provide both implicit and explicit interpretations depending on the synchrony between the spoken word and the body language associated with it. Body language is defined as “the gestures, movements, and mannerisms by which a person or animal communicates with others” (Merriam-Webster, 2011).

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