MLA
Cheung, Larry Y.C., and Ray J. Dawson. "Managing Process Compliance." Information Management: Support Systems & Multimedia Technology, edited by George Ditsa, IGI Global, 2003, pp. 48-62. https://doi.org/10.4018/978-1-93177-741-4.ch004
APA
Cheung, L. Y. & Dawson, R. J. (2003). Managing Process Compliance. In G. Ditsa (Ed.), Information Management: Support Systems & Multimedia Technology (pp. 48-62). IGI Global. https://doi.org/10.4018/978-1-93177-741-4.ch004
Chicago
Cheung, Larry Y.C., and Ray J. Dawson. "Managing Process Compliance." In Information Management: Support Systems & Multimedia Technology, edited by George Ditsa, 48-62. Hershey, PA: IGI Global, 2003. https://doi.org/10.4018/978-1-93177-741-4.ch004
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