MLA
Coldwell-Neilson, Jo. "Managing Expectations: A Changing Landscape." ePedagogy in Online Learning: New Developments in Web Mediated Human Computer Interaction, edited by Elspeth McKay, IGI Global, 2013, pp. 1-17. https://doi.org/10.4018/978-1-4666-3649-1.ch001
APA
Coldwell-Neilson, J. (2013). Managing Expectations: A Changing Landscape. In E. McKay (Ed.), ePedagogy in Online Learning: New Developments in Web Mediated Human Computer Interaction (pp. 1-17). IGI Global. https://doi.org/10.4018/978-1-4666-3649-1.ch001
Chicago
Coldwell-Neilson, Jo. "Managing Expectations: A Changing Landscape." In ePedagogy in Online Learning: New Developments in Web Mediated Human Computer Interaction, edited by Elspeth McKay, 1-17. Hershey, PA: IGI Global, 2013. https://doi.org/10.4018/978-1-4666-3649-1.ch001
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