Local Flavor in the Digital Age: Understanding Conditional Psychology in Consumers' Online Food Decision-Making

Local Flavor in the Digital Age: Understanding Conditional Psychology in Consumers' Online Food Decision-Making

DOI: 10.4018/979-8-3693-6819-0.ch007
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Abstract

This study examines how the Conditional Psychological Experience trend for repeat local online food willingness has important for individual eating habits. Using a mixed-methods research methodology, we consider different aspect that influence and involve to frame the attitudes and behaviours regarding online food consumption by exploring individuals' experiences through qualitative methods such as focus groups and in-depth interviews. A large sample of participants, carefully selected using purposive sampling, ensures a thorough understanding of the wider population. The research is guided by ethical principles, one of which is informed consent. Quantitative tools, which include surveys distributed across multiple online platforms, provide numerical data on the frequency and type of online food ordering that complement the qualitative findings. Qualitative data play an important role in revealing the complex relationships between cultural background and online local food delivery services. It sheds light on the ways in which cultural values and traditions can support or conflict with the emergence of new dietary patterns. The study also examines how social media influences people's attitudes and actions towards online food delivery. Using social media content analysis, it is possible to understand the influences and aspirations of online food culture. Our qualitative analysis complements the quantitative data by providing a detailed account of how online food delivery is both a practical option and a socially constructed phenomenon that affects identity and belonging. The research methodology also considers the geographical and urban-rural divide in the implementation of online food delivery services. Due to greater accessibility and fast-paced lifestyles, urban areas may suffer more than rural areas, where trends may vary depending on factors such as community dynamics and availability of local cuisine.
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Introduction

  • Growthof Meal Delivery Services Online

In the food industry, the emergence of online meal delivery services is a major and revolutionary development (Li, C., Mirosa, M., & Bremer, P. 2020). These services—likeSweegy&Zomato—have established themselves as mainstays of contemporary urban life, providing users with never-before-seen levels of accessibility, convenience, and choice (Gupta, M. 2019). Users can now access a wide variety of restaurants and cuisines at their fingertips thanks to the increasing usage of cellphones and the internet, which have been key factors in this rise. Customers can now make orders, follow deliveries in real time, and leave reviews with ease thanks to the user-friendly interfaces and smart apps, completely changing how we interact and experience food (Chai, L. T., &Yat, D. N. C. 2019).More than just a handy technological tool, online meal delivery services have completely changed the way we choose our meals and enjoy dining out. These services have increased the variety of dining alternatives available to customers, whether they are sating late-night appetites or relishing a gourmet dinner in the comfort of their own home. They have also changed the dynamics of the restaurant business, making conventional brick and mortar restaurants adjust to the digital era. Local restaurants, ranging from family-run establishments to international chains, have realized that in order to stay competitive and satisfy changing customer needs, they must use online ordering and delivery (Yeo, V. C. S., Goh, S. K., &Rezaei, S. 2017). These platforms has a significant effect on employment trends, opening doors for gig economy workers like delivery drivers. While this could be a flexible and profitable source of income for some, it might also be accompanied with uncertainty and worries about job security and employment rights for others (Sarwar, A. et al 2021).

Many of the elements are involve in Conditional Psychological experience which are mention in below figure for at ease to understand.

Figure 1.

979-8-3693-6819-0.ch007.f01
Source: Author

Conditional Psychological Experience: This involve different concept whish are below:

  • Pocket Friendly: This directly based on the economical aspect such as revenue of the users, income and expenditure.

  • Quantity of Dishes: Here, the quantity of the dishes consider by the consumer especially for the serving for one person at one time meal.

  • Quality of the Dishes: Consumer perception about the dishes plays a significance for buying the dishes which are intended to consume in particular meal and that has to be match with the consumer mind set for the dishes and motivates to consume again.

  • Choice available in the Menu List: “Everyone looking for the choice form the best and buy” that’s the human tendency. Focusing on this many online food sellers offering the enlist of combo as the meal involve different courses from starter, main course, dissert and beverages.

  • Wishes to have the Particular Dishes: Many time peoples like to have particular dishes at different meal times such as Breakfast, Lunch, High Tea and Dinner. And these dishes are also keep changing due to swing of human Moods. That also plays a importance for online food dietary via Conditional Psychological Experience.

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