Learning from Practice

Abstract

This section of the book offers in-depth interviews with leading-edge chief information officers from various public and private organizations. These interviews allow the reader more insight into the nature of the critical success factors, as well as offer practical application of such factors relative to successful projects. Each of the CIOs has provided comprehensive answers to a series of questions about IT projects, successes, failures, and the roles of the critical success factors. There is also information about the nature of each CIO’s organization, its size, and the size of the IT departments, so that comparisons to reader interests can quickly be discerned.