MLA
Sterling, Leon. "Knowledge Management Agents." Encyclopedia of Knowledge Management, edited by David Schwartz, IGI Global, 2006, pp. 368-372. https://doi.org/10.4018/978-1-59140-573-3.ch048
APA
Sterling, L. (2006). Knowledge Management Agents. In D. Schwartz (Ed.), Encyclopedia of Knowledge Management (pp. 368-372). IGI Global. https://doi.org/10.4018/978-1-59140-573-3.ch048
Chicago
Sterling, Leon. "Knowledge Management Agents." In Encyclopedia of Knowledge Management, edited by David Schwartz, 368-372. Hershey, PA: IGI Global, 2006. https://doi.org/10.4018/978-1-59140-573-3.ch048
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