Interactions Between Environmental, Social, and Corporate Governance (ESG) and Total Quality Management (TQM): Learning and Training Strategies for a Sustainable Business

Interactions Between Environmental, Social, and Corporate Governance (ESG) and Total Quality Management (TQM): Learning and Training Strategies for a Sustainable Business

Copyright: © 2024 |Pages: 45
DOI: 10.4018/979-8-3693-2991-7.ch005
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Abstract

This chapter conducts a comprehensive examination of the interconnections among environmental, social, and corporate governance (ESG) principles; total quality management (TQM) strategies; and the tactical integration of learning and training initiatives within the context of fostering sustainability in businesses. Positioned within the contemporary business landscape, the exploration encompasses environmental and social challenges, stakeholder-driven imperatives, and global perspectives on sustainable business practices. Emerging trends lay the groundwork for a detailed analysis of the transition towards sustainable practices, legislative influences on manufacturing, and the critical role of HRM, accentuating the strategic amalgamation of learning and training strategies. The discourse extends to technological integration, circular economy strategies, and the evolving landscape of consumer preferences. The chapter culminates in discussions on resilient business strategies, explicit challenges, and opportunities emanating from this seamless integration.
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1. Introduction

This work intricately examines the dynamic interplay between Environmental, Social, and Corporate Governance (ESG) principles and Total Quality Management (TQM) strategies, interwoven with the vital component of Learning and Training strategies. These elements converge to foster sustainability within businesses, emphasizing a dissection of their synergies and practical implications for cultivating resilient and socially responsible enterprises. Our central objective is a systematic exploration of the dynamic relationships between ESG and TQM, viewed through the strategic lens of Learning and Training initiatives. This endeavour elucidates how these connections contribute to businesses' overarching sustainability objectives, transcending theoretical frameworks. The focus extends to practical challenges within the contemporary environmental and social landscape, with particular attention to the role of learning and training programs in aligning the workforce with sustainability goals.

Our examination spans diverse facets, navigating the transition towards sustainable practices, the complex landscape of evolving consumer preferences, and the critical assurance of high standards. We try to illuminate the fundamental tenets of ESG and TQM while providing historical context to underscore the progression of these frameworks. Furthermore, attention is directed to the practical implementation of these principles, emphasizing the role of learning and training initiatives in embedding them within organizational culture (Viterouli & Belias, 2021). The narrative culminates in an analysis of potential synergies between ESG, TQM, and Learning and Training strategies. This exploration highlights how the integration of these practices can mutually reinforce each other, effectively addressing environmental concerns and adeptly meeting the expectations of an environmentally conscious consumer base (Chen, Song & Gao, 2023). The core theme revolves around resilient and efficient business models, accentuated by seamlessly integrated strategies and complemented by the efficacy of learning and training programs. Recognizing inherent challenges in harmonizing ESG and TQM practices, we purposefully address potential opportunities and benefits arising from adopting an integrated approach. Our insights provide practical guidance on overcoming challenges and leveraging opportunities, aiming to equip businesses with a pragmatic understanding. This facilitates a judicious navigation of the complexities of the modern corporate landscape, propelling a significant shift towards sustainable and responsible business practices.

This chapter systematically explores the intricate relationships among Environmental, Social, and Corporate Governance (ESG) principles, Total Quality Management (TQM) strategies, and the integral role of learning and training in shaping sustainable business practices (Belias, Vasiliadis & Mantas, 2020) our analysis spans the contemporary business landscape, addressing challenges from environmental and social dimensions, stakeholder imperatives, global perspectives, and emerging ESG and TQM trends. Transitioning to the shift towards sustainable practices, we cover renewable resource strategies, legislative influences on manufacturing, HRM's role in sustainability, technological integration, and circular economy approaches (Belias & Trihas, 2022c; Belias, Velissariou & Rossidis, 2019). Further sections delve into changing consumer preferences, assurance of high standards, understanding ESG and TQM, integration dynamics, resilient business strategies, and challenges and opportunities. The chapter concludes with a focused discussion, emphasizing key interactions, practical implications, limitations, contributions to knowledge, and a comprehensive conclusion.

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