MLA
Heimann, David I. "Implementing Software Metrics at a Telecommunications Company: A Case Study." Cases on Telecommunications and Networking, edited by Mehdi Khosrow-Pour, D.B.A., IGI Global, 2006, pp. 58-76. https://doi.org/10.4018/978-1-59904-417-0.ch005
APA
Heimann, D. I. (2006). Implementing Software Metrics at a Telecommunications Company: A Case Study. In M. Khosrow-Pour, D.B.A. (Ed.), Cases on Telecommunications and Networking (pp. 58-76). IGI Global. https://doi.org/10.4018/978-1-59904-417-0.ch005
Chicago
Heimann, David I. "Implementing Software Metrics at a Telecommunications Company: A Case Study." In Cases on Telecommunications and Networking, edited by Mehdi Khosrow-Pour, D.B.A., 58-76. Hershey, PA: IGI Global, 2006. https://doi.org/10.4018/978-1-59904-417-0.ch005
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