Impact of Digital Technologies on Procurement and Supply Chain Management in the Manufacturing Sector

Abstract

Digital technologies have been studied and applied in manufacturing. However, organisations face challenges in implementing digital technologies, particularly at the procurement and supply chain levels. The purpose of this chapter is to understand the motivations of organisations to adopt digital technologies, the implementation effects on procurement and supply chain management, and the challenges in adopting them. Hence, a thorough review of the topic is necessary to understand the scholarly work in this area. The study employs the systematic literature review (SLR) to extract data from Scopus, ABI/Inform collection, and EBSCOhost databases from 2013-2023. Sixty articles were reviewed. The descriptive and thematic analyses have identified the key factors driving the adoption of digital technologies in global manufacturing, the key opportunities and challenges in procurement and supply chain management, and recommended strategies to overcome these challenges. The authors then propose a conceptual model of digital technology implementation in procurement and supply chain management.