MLA
Hsiao, Naiyi, et al. "Impact of E-Governance on Businesses: Model Development and Case Study." Electronic Governance and Cross-Boundary Collaboration: Innovations and Advancing Tools, edited by Yu-Che Chen and Pin-Yu Chu, IGI Global, 2012, pp. 166-183. https://doi.org/10.4018/978-1-60960-753-1.ch009
APA
Hsiao, N., Chu, P., & Lee, C. (2012). Impact of E-Governance on Businesses: Model Development and Case Study. In Y. Chen & P. Chu (Eds.), Electronic Governance and Cross-Boundary Collaboration: Innovations and Advancing Tools (pp. 166-183). IGI Global. https://doi.org/10.4018/978-1-60960-753-1.ch009
Chicago
Hsiao, Naiyi, Pin-yu Chu, and Chung-pin Lee. "Impact of E-Governance on Businesses: Model Development and Case Study." In Electronic Governance and Cross-Boundary Collaboration: Innovations and Advancing Tools, edited by Yu-Che Chen and Pin-Yu Chu, 166-183. Hershey, PA: IGI Global, 2012. https://doi.org/10.4018/978-1-60960-753-1.ch009
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