The fact that the civil aviation sector has a multicultural structure by nature and assimilates this structure is a situation that has both advantages and disadvantages. This situation reveals the importance of human resources management in the civil aviation sector. The fact that personnel working in the civil aviation sector have the opportunity to work worldwide, provided they meet certain conditions, provides freedom of movement for these employees. Especially in developed countries, as a result of the decrease in the young population and the tendency to leave jobs that require intense physical strength and have relatively low wages to immigrants, it has become possible to see immigrant workers in most of the business lines. Strategic human resources planning is extremely important to keep this situation under control and to train human resources in every field that may be needed in the civil aviation industry in the future. An understanding of human resources management, which specializes in the field of civil aviation, knows the needs and deficiencies of this field, and guides decision makers by offering the right solution suggestions, is deemed essential.
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Air transportation has become more accessible worldwide in recent years, and it is preferred by more and more passengers every day because it is fast, safe and economical. Walker & Cook (2009: 378), states that the international airline passenger transportation capacity has tripled in the last 25 years and this expansion is expected to be at the same pace in the next 25 years.
Aviation is a labor-intensive industry that requires experience (Çiçek et al., 2023: 366). The aviation industry provides qualified employment in the world; It shows itself as an area where unqualified, uneducated or inexperienced employee candidates cannot find a place for themselves in this sector. Harvey & Turnbull (2020: 553), states that qualified human resources in aviation are rare, inimitable and irreplaceable. Due to these characteristics, it has been outlined in which units the employees will work in the aviation sector, especially in the operational departments, according to the human resources and education/experience. Since these standards are set on a world scale, aviation education around the world must be planned to meet certain standards. Lyssakov & Lyssakova (2019: 131-132), draws attention to the importance of training to be received in a dangerous sector such as the civil aviation sector.
There are institutions operating on a global scale and setting standards in various fields related to civil aviation (freight transport, passenger transport, airport etc.).Eilstrup-Sangiovanni (2022: 293), emphasizes the importance of implementing international regulations, although the existence of these institutions is sometimes viewed with a negative approach, as it reduces the functions and effectiveness of governments. Brief information is given below about the institutions that set the standards for education and practice in the civil aviation industry around the World.
International Air Transport Association (IATA); it is an international trade standard setting organization to which airline and ground handling companies can become members. It is aimed to provide safe, secure and economical air transportation.
International Civil Aviation Organization (ICAO); it is the United Nations agency responsible for the sustainable development of international civil aviation activities all over the world without compromising safety and security.
European Civil Aviation Conference (ECAC); The European Civil Aviation Conference is an intergovernmental organization established by the International Civil Aviation Organization and the Council of Europe. Established in 1955 with 19 member countries, ECAC has had 44 members since 2008.
Joint Aviation Authorities Training Organisation (JAA TO); it is a sub-organization of ECAC and aims to provide training services needed to ensure European aviation safety. 44 countries that are members of ECAC are also members of this organization.
European Union Aviation Safety Agency (EASA); it is the civil aviation agency formed by the member states of the European Union1. It is aimed to control the creation and implementation of legislation related to all kinds of aircraft, flight, production and inspection, and to ensure flight and ground safety.
Airports Council International (ACI); Representing the interests of governments and international organizations and airports, it aims to develop standards, policies and recommended practices at airports, to raise standards in the world, and to increase information and training opportunities.