Qualitative Research in Information Systems: An Exploration of Methods

Abstract

The purpose of this chapter is to provide the researcher, who already is inclined to apply qualitative research, with an overview of methods. A representative sample of qualitative research methods is presented, which may be employed when conducting information systems research. These methods include Action Research, Case Study, Ethnography, Grounded Theory, and Narrative Inquiry. Examples of these research methods are also included, which provide a description of the method and references to more detailed presentations. Researchers should thoroughly explore these methods and become fully cognizant of when to appropriately apply each method. It is important to ensure that the chosen method addresses the research questions and supports the research objectives.