MLA
Rouse, Anne C., and Brian. J. Corbitt. "Analysis of a Large-Scale IT Outsourcing "Failure": What Lessons Can We Learn?." Global Information Technologies: Concepts, Methodologies, Tools, and Applications, edited by Felix B. Tan, IGI Global, 2008, pp. 2963-2982. https://doi.org/10.4018/978-1-59904-939-7.ch210
APA
Rouse, A. C. & Corbitt, B. J. (2008). Analysis of a Large-Scale IT Outsourcing "Failure": What Lessons Can We Learn?. In F. Tan (Ed.), Global Information Technologies: Concepts, Methodologies, Tools, and Applications (pp. 2963-2982). IGI Global. https://doi.org/10.4018/978-1-59904-939-7.ch210
Chicago
Rouse, Anne C., and Brian. J. Corbitt. "Analysis of a Large-Scale IT Outsourcing "Failure": What Lessons Can We Learn?." In Global Information Technologies: Concepts, Methodologies, Tools, and Applications, edited by Felix B. Tan, 2963-2982. Hershey, PA: IGI Global, 2008. https://doi.org/10.4018/978-1-59904-939-7.ch210
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