Fitting EMS to Organizations

Abstract

A major purpose of an electronic meeting system (EMS) is recording data, which allows the production of an immediate and unbiased report. But reports produced by commercial EMSs have some weaknesses that make difficult the organisational integration of meeting results. In order to contribute to the solution of this problem, it was developed a new system supported in the concept of communication genre and genre system. A prototype was implemented and used in corporate environment. Preliminary results from its application showed that this approach contribute to a better fit to organisational needs than the traditional EMS.