MLA
Benbunan-Fich, Raquel, and Eliezer M. Fich. "Firm Value Effects of Web Site Redesign." Utilizing and Managing Commerce and Services Online, edited by Mehdi Khosrow-Pour, D.B.A., IGI Global, 2007, pp. 20-41. https://doi.org/10.4018/978-1-59140-932-8.ch002
APA
Benbunan-Fich, R. & Fich, E. M. (2007). Firm Value Effects of Web Site Redesign. In M. Khosrow-Pour, D.B.A. (Ed.), Utilizing and Managing Commerce and Services Online (pp. 20-41). IGI Global. https://doi.org/10.4018/978-1-59140-932-8.ch002
Chicago
Benbunan-Fich, Raquel, and Eliezer M. Fich. "Firm Value Effects of Web Site Redesign." In Utilizing and Managing Commerce and Services Online, edited by Mehdi Khosrow-Pour, D.B.A., 20-41. Hershey, PA: IGI Global, 2007. https://doi.org/10.4018/978-1-59140-932-8.ch002
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