MLA
Suhag, Narender, et al. "Exploring the Impact of AI-Driven Chatbots on Customer Service in the Hospitality Industry." Integrating AI-Driven Technologies Into Service Marketing, edited by Vipin Nadda, et al., IGI Global, 2024, pp. 211-224. https://doi.org/10.4018/979-8-3693-7122-0.ch012
APA
Suhag, N., Sarkar, D., & Singh, A. (2024). Exploring the Impact of AI-Driven Chatbots on Customer Service in the Hospitality Industry. In V. Nadda, P. Tyagi, A. Singh, & V. Singh (Eds.), Integrating AI-Driven Technologies Into Service Marketing (pp. 211-224). IGI Global. https://doi.org/10.4018/979-8-3693-7122-0.ch012
Chicago
Suhag, Narender, Divya Sarkar, and Amrik Singh. "Exploring the Impact of AI-Driven Chatbots on Customer Service in the Hospitality Industry." In Integrating AI-Driven Technologies Into Service Marketing, edited by Vipin Nadda, et al., 211-224. Hershey, PA: IGI Global, 2024. https://doi.org/10.4018/979-8-3693-7122-0.ch012
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