MLA
Smith, Peter, and Elayne Coakes. "Exploiting KM in Support of Innovation and Change." Organizational Learning and Knowledge: Concepts, Methodologies, Tools and Applications, edited by Information Resources Management Association, IGI Global, 2012, pp. 197-207. https://doi.org/10.4018/978-1-60960-783-8.ch112
APA
Smith, P. & Coakes, E. (2012). Exploiting KM in Support of Innovation and Change. In I. Management Association (Ed.), Organizational Learning and Knowledge: Concepts, Methodologies, Tools and Applications (pp. 197-207). IGI Global. https://doi.org/10.4018/978-1-60960-783-8.ch112
Chicago
Smith, Peter, and Elayne Coakes. "Exploiting KM in Support of Innovation and Change." In Organizational Learning and Knowledge: Concepts, Methodologies, Tools and Applications, edited by Information Resources Management Association, 197-207. Hershey, PA: IGI Global, 2012. https://doi.org/10.4018/978-1-60960-783-8.ch112
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