MLA
Howe, Austin W., et al. "Exercise24: Using Social Media for Crisis Response." Crisis Management: Concepts, Methodologies, Tools, and Applications, edited by Information Resources Management Association, IGI Global, 2014, pp. 1437-1454. https://doi.org/10.4018/978-1-4666-4707-7.ch072
APA
Howe, A. W., Jennex, M. E., Bressler, G. H., & Frost, E. G. (2014). Exercise24: Using Social Media for Crisis Response. In I. Management Association (Ed.), Crisis Management: Concepts, Methodologies, Tools, and Applications (pp. 1437-1454). IGI Global. https://doi.org/10.4018/978-1-4666-4707-7.ch072
Chicago
Howe, Austin W., et al. "Exercise24: Using Social Media for Crisis Response." In Crisis Management: Concepts, Methodologies, Tools, and Applications, edited by Information Resources Management Association, 1437-1454. Hershey, PA: IGI Global, 2014. https://doi.org/10.4018/978-1-4666-4707-7.ch072
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