MLA
Hassan, Shahizan, and Feng Li. "Evaluating the Usability and Content Usefulness of Web Sites: A Benchmarking Approach." Electronic Commerce: Concepts, Methodologies, Tools, and Applications, edited by Annie Becker, IGI Global, 2008, pp. 402-421. https://doi.org/10.4018/978-1-59904-943-4.ch034
APA
Hassan, S. & Li, F. (2008). Evaluating the Usability and Content Usefulness of Web Sites: A Benchmarking Approach. In A. Becker (Ed.), Electronic Commerce: Concepts, Methodologies, Tools, and Applications (pp. 402-421). IGI Global. https://doi.org/10.4018/978-1-59904-943-4.ch034
Chicago
Hassan, Shahizan, and Feng Li. "Evaluating the Usability and Content Usefulness of Web Sites: A Benchmarking Approach." In Electronic Commerce: Concepts, Methodologies, Tools, and Applications, edited by Annie Becker, 402-421. Hershey, PA: IGI Global, 2008. https://doi.org/10.4018/978-1-59904-943-4.ch034
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